It should work! What they are telling you that you are missing the course certificate with the correct code (AMERHA-216) on it from American Heart Association (AHA).
The course you took should work, you just need to obtain a course certificate with the correct code on it if you are taking CPR / First Aid from an American Heart Association provider and give that to the USCG.
CPR and First Aid courses taken from an American Heart Association Provider are accepted but they can cause some confusion for you and the USCG. The USCG will not accept your American Heart Association First Aid / CPR card as documentation of taking First Aid. They will only take it as documentation for CPR.
The USCG will accept a USCG approved course certificate with the specific course code for American Heart Association.
You need to ask your instructor to take the following steps and provide you with a US Coast Guard (USCG) approved AHA Heartsaver First Aid CPR AED Course and Certificate that has the code (AMERHA-216) on it.
You know you have the right thing when it has your name, the code AMERHA-216, the date you completed the course and your instructor's name on it.
Add it into the system, let us know and we will handle the rest.
Send it to the USCG at firstname.lastname@example.org with your Last Name, MMC number and Application ID in the subject line and body of the email.
Include it in your complete package when you send it to your preferred Regional Exam Center with your Last Name, MMC number and Application ID in the subject line and body of the email.
We hope this made your life a little easier and if you have other questions the MM-SEAS team is always here to help!
No matter what, when you are ready to submit your application, you can choose to have the MM-SEAS staff create a perfect application, handle the USCG application fees and work with the USCG on your behalf to resolve any issues for a flat fee of $349 or you can choose to submit on your own.
Pro MM-SEAS members get access to unlimited live 1 on 1 calls with one of our USCG Licensing Specialists. We've found that answering questions live with screen sharing in a video call makes both of our lives easier. Pro MM-SEAS members can access these features inside of MM-SEAS under License Guidance.
Nate has over 15 years of professional maritime experience and has hawsepiped his way to a 3rd Mate Unlimited Endorsement with full STCW compliance. He is proud veteran of the NOAA Commissioned Corps.