How to respond to a USCG Awaiting Information Letter for your Captain's license without mmseas.com
Updated: Apr 19, 2022
You want to address the issue by providing what ever additional information they need to continue processing your USCG license application.
Submitting your Awaiting Information Letter to the USCG
No worries. If you get an Awaiting Information Letter from the USCG it's not a big deal. It just means there are more steps you need to complete and your USCG license application is going to take longer than expected.
If you are using mmseas.com and submitted your application with MM-SEAS our team takes care of all of this behind the scenes for you.
If you're not using mmseas.com here are the steps you need to complete:
Create a cover memo that has: Your Reference number, Your Application ID number and an explanation of what you are submitting in response to the Awaiting Information (AI) Letter
Take a picture/ scan the Awaiting Information (AI) Letter that was sent to you
Save the Cover Memo you created, the Awaiting Information letter and all of your documents as one big pdf (Not bigger than 35MB)
Name that file: Your name, Your Reference number, Your Application ID number and what you are submitting in response to the Awaiting Information (AI) Letter
Email the additional information or statement to IASKNMC@USCG.MIL
The subject of the email should be: Your name, Your Reference number, Your Application ID number and what you are submitting in response to the Awaiting Information (AI) Letter
The body of the email should include: Your name, Your Reference number, Your Application ID number and what you are submitting in response to the Awaiting Information (AI) Letter
What to expect from the USCG after submitting your Awaiting Information Letter response to the USCG
You will receive a response from the USCG within 10 days. It typically comes around a week after submission.
Common reasons for issues when submitting your Awaiting Information Letter response to the USCG
If it's not submitted as a PDF they will reject it
It the file size is larger than 35MB the USCG email system will reject it and the National Maritime Center will never receive it.
If you don't include Your name, Your Reference number, Your Application ID number and what you are submitting in response to the Awaiting Information (AI) Letter the USCG will not be able to link your response to your application
We hope this made your life a little easier and if you have other questions the MM-SEAS team is always here to help!
We do prefer to answer questions live with screen sharing to make both of our lives easier.
We hold free live virtual master classes Monday and Wednesday from 5:00 - 5:30 pm PT inside of mmseas.com under License Guidance and then Daily Master Classes.
Pro MM-SEAS members get access to our daily live master classes and office hours Monday thru Friday from 5:00 - 5:30 pm PT. You also get access to unlimited live 1 on 1 calls with one of our USCG Licensing Specialists. Pro MM-SEAS members can access these features inside of mmseas.com under License Guidance.