Menu

How to respond to a USCG Awaiting Information Letter for your Captain's license without mmseas.com

Learn the steps to respond to a USCG 'Awaiting Information' letter for your captain's license without using MM-SEAS USCG licensing software.

2 mins read・Apr 13, 2022
On this page

You want to address the issue by providing what ever additional information they need to continue processing your USCG license application.

Overwhelmed by paperwork.

Submitting your Awaiting Information Letter to the USCG

No worries. If you get an Awaiting Information Letter from the USCG it's not a big deal. It just means there are more steps you need to complete and your USCG license application is going to take longer than expected.

If you are using mmseas.com and submitted your application with MM-SEAS our team takes care of all of this behind the scenes for you.

If you're not using mmseas.com here are the steps you need to complete:

  1. Create a cover memo that has: Your Reference number, Your Application ID number and an explanation of what you are submitting in response to the Awaiting Information (AI) Letter
  2. Take a picture/ scan the Awaiting Information (AI) Letter that was sent to you
  3. Save the Cover Memo you created, the Awaiting Information letter and all of your documents as one big pdf (Not bigger than 35MB)
  4. Name that file: Your name, Your Reference number, Your Application ID number and what you are submitting in response to the Awaiting Information (AI) Letter
  5. Email the additional information or statement to IASKNMC@USCG.MIL
  6. The subject of the email should be: Your name, Your Reference number, Your Application ID number and what you are submitting in response to the Awaiting Information (AI) Letter
  7. The body of the email should include: Your name, Your Reference number, Your Application ID number and what you are submitting in response to the Awaiting Information (AI) Letter

What to expect from the USCG after submitting your Awaiting Information Letter response to the USCG

You will receive a response from the USCG within 10 days. It typically comes around a week after submission.

Common reasons for issues when submitting your Awaiting Information Letter response to the USCG

  • If it's not submitted as a PDF they will reject it
  • It the file size is larger than 35MB the USCG email system will reject it and the National Maritime Center will never receive it.
  • If you don't include Your name, Your Reference number, Your Application ID number and what you are submitting in response to the Awaiting Information (AI) Letter the USCG will not be able to link your response to your application
USCG license renewal assistance interface.

We hope this made your life a little easier and if you have other questions the MM-SEAS team is always here to help!

MM-SEAS is free to use on your own and if you need some more personalized help you can upgrade to MM-SEAS Pro inside of the site.

No matter what, when you are ready to submit your application, you can choose to have the MM-SEAS staff create a perfect application, handle the USCG application fees and work with the USCG on your behalf to resolve any issues for a flat fee of $349 or you can choose to submit on your own.

Pro MM-SEAS members get access to unlimited live 1 on 1 calls with one of our USCG Licensing Specialists. We've found that answering questions live with screen sharing in a video call makes both of our lives easier. Pro MM-SEAS members can access these features inside of MM-SEAS under License Guidance.

Need to renew, upgrade or get your first USCG license? We're here to help.

No matter if it is your first MMC, your second Upgrade or your fifth Renewal USCG Licensing is easy with MM-SEAS.
Sign Up for Free
Always Free | $299 if you file with us (Includes pay.gov fees)

About the author

Nate Gilman
Nate Gilman
Captain
Follow

Nate has over 15 years of professional maritime experience and has hawsepiped his way to a 3rd Mate Unlimited Endorsement with full STCW compliance. He is proud veteran of the NOAA Commissioned Corps.

Recent Posts